Terms and Conditions

Last Updated: January 1, 2026

These Terms and Conditions (“Terms”) govern your use of the Mobile Blu website and services. By accessing our website, booking a service, or receiving services from Mobile Blu (“we,” “us,” or “our”), you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Services

Mobile Blu provides mobile automotive detailing and related services, including but not limited to interior detailing, exterior detailing, ceramic coatings, and specialty services.

All services are subject to availability and may vary based on vehicle condition, size, location, and environmental factors.

2. Booking & Scheduling

  • Appointments may be booked online, by phone, or through approved third-party booking platforms.

  • Appointment times are estimates and may vary due to vehicle condition, weather, or other unforeseen circumstances.

  • Mobile Blu reserves the right to reschedule appointments due to weather, safety concerns, or operational limitations.

3. Pricing & Payments

  • Prices listed are starting prices and may vary depending on vehicle size, condition, or additional services requested.

  • Final pricing may be confirmed on-site after vehicle inspection.

  • Payment is due upon completion of service unless otherwise agreed in writing.

  • We accept approved payment methods as communicated at the time of booking.

4. Cancellations & No-Shows

  • We request advance notice for cancellations or rescheduling.

  • Failure to provide reasonable notice or being unavailable at the scheduled appointment time may result in a cancellation or no-show fee.

  • Mobile Blu reserves the right to refuse future service in cases of repeated no-shows or cancellations.

5. Service Conditions & Customer Responsibilities

By booking a service, you agree to:

  • Provide accurate booking and contact information

  • Ensure safe and reasonable access to the vehicle

  • Remove personal belongings from the vehicle prior to service

  • Inform us of any pre-existing damage or concerns

Mobile Blu is not responsible for items left inside the vehicle during service.

6. Results Disclaimer

While we strive for the highest quality results:

  • Complete removal of all stains, odors, scratches, or defects is not guaranteed

  • Results vary depending on vehicle condition, materials, and prior maintenance

  • Ceramic coatings, waxes, and sealants do not make vehicles damage-proof

Our “Clean Car or You Don’t Pay” guarantee applies as communicated at the time of service and does not cover pre-existing damage or unrealistic expectations.

7. Warranties & Guarantees

  • Any warranties offered are limited to the scope and duration specified at the time of service.

  • Ceramic coating warranties apply only under normal use and proper maintenance.

  • Warranties do not cover damage caused by accidents, improper care, environmental exposure, or third-party services.

8. Liability Limitation

To the fullest extent permitted by Canadian law:

  • Mobile Blu shall not be liable for indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount paid for the specific service provided

  • We are not responsible for mechanical, electrical, or pre-existing issues unrelated to detailing services

9. Weather & Environmental Factors

As a mobile service provider, we operate outdoors. Weather conditions may:

  • Delay, reschedule, or modify services

  • Affect drying times and final results

Safety and quality standards determine whether services proceed under certain conditions.

10. Use of Website

By using our website, you agree:

  • Not to misuse, disrupt, or interfere with website functionality

  • Not to attempt unauthorized access to systems or data

  • That website content is provided for informational purposes only

All website content is the property of Mobile Blu and may not be copied or reproduced without permission.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Canada and the applicable laws of the Province in which services are provided, without regard to conflict of law principles.

13. Changes to Terms

Mobile Blu reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the revised Terms.

14. Contact Us

If you have questions about these Terms and Conditions, please contact us through our Contact Us page or give us a call.